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BiTECOOL 2025 "Autumn Thanksgiving Festival" Terms of Use

1. "Autumn Thanksgiving Festival" Event Period and Eligibility

This event will be held only from September 30th to October 31st, 2025 .

During this period, we will offer a special discount of up to 51% off to all customers who order from our official website.

*Please note that purchases made outside of this period will not be eligible for this event.

2. Changing your shipping address

If you wish to change your delivery address after placing your order, please contact our dedicated support as soon as possible .

If the item has already been shipped, please contact the shipping company directly and request a change of address.

3. Order Cancellation/Refusal Fees

If you cancel your order after it has been shipped, or if you refuse to accept the delivery, we will charge you a 2% handling fee on the amount actually paid .

4. Returns and Refunds

If you wish to return or receive a refund for an item purchased during the 2025 Autumn Thanksgiving Sale, we will process the refund based on the actual amount paid .

5. Warranty Policy Application

For products ordered during the "Autumn Thanksgiving Sale" period, BiTECOOL's standard warranty policy (including warranty period and scope of coverage) will remain applicable .

6. Other

The right to detailed interpretation of this "Autumn Thanksgiving Festival" belongs to BiTECOOL.

If you have any questions about the event, please contact our customer support team at any time.