The FAQs below are some common concerns customers have before making a purchase.
If you have any further questions, please contact us at service@bitecool.com .
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- Pre-sales questions
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Pre-sales questions
Our products come with a one-year warranty. This warranty applies to any manufacturing defects or issues that arise under normal use during the warranty period. If you have any questions or concerns regarding the warranty, please feel free to contact our customer service.
You can purchase our products through our official website or through Amazon in the US.
In addition to our relentless pursuit of the highest quality, we also focus on achieving maximum efficiency. This allows us to reduce costs and provide high-quality products at more affordable prices, providing excellent value for our customers. As a result, our products remain highly competitive in the market and are widely recognized by consumers for their excellent quality and affordable prices.
Yes, of course. We have the capability and confidence to meet your needs. With a strong foundation in R&D, combined with expertise in design and manufacturing, we are confident in fulfilling OEM/ODM orders. Moreover, we are actively working on partnering with distributors to expand the reach of our products.
