Privacy Policy

Privacy Policy

BiTECOOL and its partners (hereinafter "BiTECOOL", "we" or "us") understand the importance of your privacy. We strive to clearly explain how we collect, use, disclose, transfer and store your information. Our Privacy Policy outlines our information processing practices.

BiTECOOL is committed to protecting the privacy of its users. We will not use, store, or disclose your information in any manner other than as described in this Privacy Policy. In order to provide you with better service, we may collect information that can identify you. We will not use such information in any manner other than as described in this Policy. BiTECOOL reserves the right to change or modify this Policy at any time. If you have any questions, please feel free to contact us. About the information we collect and how we use it

In order to provide you with a better service, we collect both personal and non-personal information. The information we collect may include your name, email address, postal code, and phone number. Your information may be used for the following purposes:

  • When you visit our website, we use the geolocation data from your IP address to show you the most relevant currency and delivery options.
  • If you subscribe to the BiTECOOL newsletter, your email will be collected to send you news and promotions.
  • When you create a BiTECOOL account, we collect your name and email address to validate your account and send you notifications.
  • When you participate in our promotions or order products through the BiTECOOL website, we collect your address and phone number for logistics purposes.
  • When we ship your order, we provide your address to our logistics partners to facilitate delivery.

Management of personal information

We may occasionally send you news about products and promotions. If you would like to unsubscribe, you can do so through your BiTECOOL account. You can also change your information by updating your profile or submitting a request through BiTECOOL.com.

Disclosure to Third Parties

We share relevant information with various third-party companies to provide services such as email, website analytics, targeted promotions, payment processing, order fulfillment, and delivery. Our third-party partners are obligated to protect your privacy and do not receive all of your account information.

cookie

A cookie is a small piece of data sent by a web server and stored on your device. We use cookies to remember your preferences, find the most useful content, and facilitate online shopping. Children's Privacy

BiTECOOL pays close attention to protecting the safety and privacy of children who use our products. In accordance with the Children's Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect information from children under the age of 13. If we inadvertently collect information from a child under the age of 13 without parental consent, we will endeavor to delete that information immediately.

Location services

BiTECOOL may collect, use and share with partners relevant information about your BiTECOOL device's real-time location or online login in order to better provide you with recommendations, navigation, weather forecasts and other related services. This information is collected anonymously.

Third Party Policy

BiTECOOL websites and devices may contain links and services provided by third parties. For example, online purchases are made through PayPal. Windows also uses a suite of applications provided by Microsoft. Information collected by these third parties is subject to the privacy and legal policies of such third parties.

Privacy Commitment

At BiTECOOL, we take your privacy very seriously. If you have any questions about privacy or complaints about privacy violations, please feel free to contact us. We may update our privacy policy periodically. When we update our privacy policy, we will post the date of the most recent update.

Vitec Cool Co., Ltd.

943 Industry Drive

Tukwila, Washington, USA 98188

Service@bitecool.com