Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to service@bitecool.com.

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Pre Sale Questions

we offer a one-year warranty on our products. This warranty covers any manufacturing defects or issues that arise under normal use during the warranty period. If you have any questions or concerns regarding our warranty, please feel free to contact our customer service for further assistance.

You can purchase our products from our official website or through Amazon in the United States.

In our relentless pursuit of premium quality, we also focus on achieving peak efficiency, which helps us to keep costs down. This strategy enables us to offer our high-quality products at more accessible prices, making them an excellent value for our customers. Consequently, our products remain highly competitive in the market and are widely appreciated by consumers for their superior quality and affordability.

Absolutely, we are affirmative and capable of handling your needs. We have a strong foundation in research and development, coupled with expertise in design and production, which allows us to confidently accept OEM/ODM orders. Furthermore, we are also very open to partnering with distributors to expand the reach of our products.

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